INTERBRIAN’s Quality Management System receives ISO 9001:2015 certification. Our translation and interpreting services receive ISO 17100:2015 and UNI 10574:2007 certification.
Meeting your needs is top of our agenda. We do this by listening to you and delivering exceptional quality you can rely on.
Nothing demonstrates this more clearly than our ISO certifications. In 2018, we were awarded ISO 9001:2015 certification for our quality management system. At the same time, our translation and interpreting services were certified under ISO 17100:2015 and UNI 10574:2007 respectively.
ISO 9001:2015 is the new international standard for companies of all sectors and sizes. It’s designed to help them meet their clients’ needs while also meeting the regulatory requirements of their products or services.
ISO 17100:2015 and UNI 10574:2007 focus on results and monitoring translation and interpreting performance. This series of best practices ensures they meet professional quality standards.
To determine whether a company is compliant, an independent body must audit them. After a thorough audit by CSI Spa, we were delighted to receive all three certifications.
This means customers can trust us to deliver professional-standard services that meet their needs.
This is an important step for Interbrian. It follows our efforts to systemise and continuously improve our processes in a way that makes a difference to our clients. By optimising each step, we’re able to ensure higher quality while saving you time and money.
ISO 9001:2015 also requires companies to guarantee protection of clients’ data and information. They must guarantee confidentiality and integrity, and that someone will be available if something goes wrong.
Certified translation and interpreting services
ISO 17100:2015 sets out standards for translation services. It details which qualifications and skills translators and revisers should have. It also specifies how the agency should select them.
Although language skills are essential, they’re not enough to produce a high-quality translation. A successful project begins with understanding the client’s needs and project feasibility, before selecting the most suitable resources and tools for the job.
Our interpreting services have been awarded UNI 10574:2007. To be compliant, our service includes these three essential stages:
- Planning the service and preparing the contract
- Carrying out the service according to the client brief
- Monitoring that the service is carried out satisfactorily
As business becomes more international, it’s crucial to be able to rely on your interpreting company. Interpreters need to be highly skilled and have the ability to be impartial and sensitive to the situation.
This certification guarantees we’ll provide interpreting services of the highest professional standards. This includes simultaneous, consecutive, chuchotage, and liaison interpreting.
By obtaining ISO certification, we’ve proved our commitment to quality and efficiency that translates into real benefits for our customers. But it doesn’t stop there. By treading this path, we pledge to constantly improve and maintain our high standards.
Do you need translation or interpreting services? We provide a wide range of services for a number of different industries. Contact us today and we’ll be delighted to hear about your project.